Saturday, April 25, 2009

Continental and US Airways relax ticketing policies for Mexico City passengers over swine flu outbreak

At least two airlines will allow passengers heading to or from Mexico City to reschedule or reroute their itineraries without penalties because of the swine flu outbreak that has killed up to 60 people, according to online notices at the airlines’ websites.
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U.S. Airways passengers traveling to, from or through Mexico City between Friday (April 24) and April 30 may change their itinerary “up to seven days before or after the scheduled origination date” without change fees.”

Also, passengers can use their value of their tickets toward the purchase of tickets to a different destination, provided they start traveling within seven days of their original travel date. For details, go to U.S. Airways’ web page Mexico City Influenza Outbreak.
Continental Airlines is allowing customers to reroute or reschedule their flights to or from Mexico City as well as the cities of Puebla and Toluca.
Tickets must have an original travel date between Friday and April 28. Some (but not all) fees will be waived depending on whether your rescheduled travel starts before or after May 8.

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